Product updates

What’s new in Pip Social

A plain-English record of the improvements and fixes we have released for venue teams.

Version 2026.10.11 · 11 October 2026

Improvements and fixes.

In this release

  • FixWebRestore or retire company access with an audited confirmation
  • FixAppPip chat reuses the account check when opening from the menu
  • FeatureAppOpen Pip from your Chats list
  • FixAppPip explains request problems in the conversation
  • FixApp + WebPip can look up the saved state of a chat request
  • FeatureAppShow the latest Pip message in Chats
  • FeatureApp + WebRead the latest visible Pip message without opening a chat
  • FixApp + WebPip reports the saved outcome of a request
  • FixAppCheck the status of a pending Pip request
  • FixAppFollow your spoken conversation with Pip on screen
  • FixAppPlan Add button matches the tab row
  • FixWebWallet receipts show the amount paid without adding VAT again

Version 2026.10.10 · 10 October 2026

Improvements and fixes.

In this release

  • FixApp + WebSafer changes from Head office to Contributor access
  • FixApp + WebShow recorded recipient-protection reasons for immediate sends stopped before dispatch
  • FixAppReplace Typewriter sound with a mechanical key recording
  • FixWebAvoid repeat Facebook video lookups when the timeline includes the file
  • FixApp + WebClarify device testing and Build Agent acceptance responsibilities
  • FixApp + WebEmail checks distinguish wording advice from broken fields and links
  • FixAppKeep email sends moving between templates and make checks and send errors visible
  • FixApp + WebRequire specialist review and real-path acceptance for Pip changes
  • FixAppRestore video caption checks and keep retry choices tied to the current post
  • FeatureAppAdd a Plan item with one description
  • FixAppPip keeps a planned photo's full picture direction when you add and draft it
  • FixWebBring the public release history up to date and verify published entries after each update
  • FeatureAppSee dated completion of scheduled work
  • FixAppClarify email and SMS history and unsuccessful send attempts
  • FixAppSee recorded pre-dispatch reasons in send history
  • FixWebKeep background send brand checks within their existing transaction
  • FixWebRecorded send reasons stay consistent in background processing
  • FixWebKeep background send-detail schema consistent
  • FixApp + WebA mechanical Typewriter sound for finished videos
  • FixWebProtect weekly scores from missing measurements and outdated commentary

Version 2026.10.09 · 9 October 2026

Improvements and fixes.

In this release

  • FixAppPrepare photo checks without waiting for independent settings reads
  • OptimisationApp + WebReuse identical context formatting during photo checks
  • FixAppShow when a weekly marketing score is unavailable
  • FixAppFinish temporary video preview checks
  • FixAppRecover the restored scene after Undo
  • FixAppKeep scene replacement loading until its file is ready
  • FixAppConsistent letter-by-letter text in exported reels
  • FixAppMake completed preview checks readable
  • FixAppInvestigate text sound failure
  • FixAppAllow text sound retry after a load failure
  • FixAppImprove Typewriter sound playback
  • FixApp + WebRestore the Typewriter sound attack in rendered videos
  • FixAppImprove Typewriter letter sound timing
  • FixAppImprove video playback and text animation responsiveness
  • FixAppKeep video release checks aligned with scene persistence
  • FixAppVerify repaired editor keyboard and gesture contracts
  • FixAppKeep scene status and paused timing in step with edits
  • FixAppKeep text editing visible and restore canvas manipulation
  • FixAppRepair text animation and editing responsiveness
  • FixAppCorrect animation contract tests

Version 2026.10.08 · 8 October 2026

Improvements and fixes.

In this release

  • FixAppAdjust camera zoom continuously
  • FixAppSeparate camera zoom controls and adjust exposure with a long press
  • FeatureAppImprove camera controls and photo/video coaching across iPhone and Android
  • FeatureAppPrepare camera focus and exposure controls
  • FixAppDiscard cancelled photo captures and retain bounded camera timing diagnostics
  • FixUnused database connections are released and health checks detect renewed outages
  • FixAppView the finished reel in export Details
  • FixAppShow the media library breadcrumb only inside folders
  • FixAppKeep manual social posts on the composer and prevent old Pip replies replacing new drafts
  • FixPrevent concurrent Pip context and publishing checks from starving the tenant connection pool
  • FixAppPreserve standard-speed text animations through background video processing
  • FeatureAppWord-by-word video text, fitted caption backgrounds and optional animation sounds
  • FixAppReplay text entrances after editing and keep a standard word animation speed
  • FixAppFinish text replay diagnostic cleanup
  • FixAppReplay restored text animation after Undo

Version 2026.10.07 · 7 October 2026

Improvements and fixes.

In this release

  • FeatureApp + WebAdvanced editing, voiceover and animation video guides
  • FixWebPip reviews five-photo carousels together within the existing review deadline
  • FixApp + WebPip explains why a photo cannot be published
  • FixApp + WebRecover Pip planning, photo and video checks, email review and stalled sign-in
  • FixApp + WebPip shows completed photo checks and only offers reviewed safe fixes
  • FixApp + WebPip restores previous photo check reasons on saved posts
  • FixApp + WebPip checks captions and photos together while preserving every safety check
  • FeatureWebEvents: add dates, choose photos and turn approved event details into plan items, with bookings, enquiries and guest management
  • OptimisationWebShow Insights figures while Pip prepares takeaways
  • FeatureWebLet general managers update team access at their venue
  • FixAppSeparate photo safety checks from post caption checks
  • FixAppKeep harmful caption findings when no safe replacement exists
  • FixAppReduce unnecessary work in photo caption checks
  • FixAppIdentify oversized caption-check context
  • FixAppDiagnose remaining caption-check latency
  • FixAppRecover temporary photo read failures during Pip checks
  • FixApp + WebReduce repeated preparation work when Pip builds a reel
  • FeatureWebWebsite editor: drag the edge of a text section to make it narrower or wider; the form builder's list-of-choices box now accepts commas and needs two choices
  • FixWebMake website newsletter sign-ups reliable

Version 2026.10.06 · 6 October 2026

Improvements and fixes.

In this release

  • FixApp + WebSocial posts retain posting progress when you leave and show each channel’s final result
  • FixWebImprove reliability and diagnosis of release build checks
  • FixWebShow what Events needs before approval
  • FixWebMake event plan review clearer
  • FeatureWebCreate events and turn proposals into plan items
  • FeatureWebStart a new event from one you have already created
  • FixWebAdd an event and build its plan in one flow
  • FixWebLoad the content feed without waiting for approval details
  • FixApp + WebRelease the signed-in account’s notification device safely on logout
  • FixWebRecord the precise reason for refused push registration
  • FixWebPreserve Contributor guide in the composed release
  • FixApp + WebReduce waiting during Pip reel checks
  • FixWebCancellation and privacy wording now reflects confirmed dates, rental refunds and 90-day retention
  • FixWebPreserve current releases in the shared source baseline
  • FixWebPrepare manual read-only sender inspection with deployment isolation
  • FixAppCheck email sending hours before preparing a send and offer a return to scheduling
  • FixAppProtect email preparation when switching drafts or leaving the send flow
  • FixWebKeep event confirmation logos consistent through retries
  • FixWebHelp video cards have matching posters for every prepared tutorial
  • FixWebHelp videos refresh when opened and offer retry if playback cannot load
  • FeatureWebView a full month of tasks with dates and times in your venue timezone
  • FeatureWebMeet Pip Social in a portrait welcome video, with sound controls and a direct demo booking link. Your browser remembers the introduction for 30 days.
  • FixWebPip keeps your draft when video checks or caption writing are unavailable
  • FixWebPublic pricing and terms now agree with venue-count rates and prepaid wallet usage
  • FixWebImprove diagnosis of device notification registration failures
  • FixAppApply Pip caption suggestions reliably without overwriting newer edits
  • FixWebWebsite footer designer, gallery library and reliable contact forms
  • FeatureWebWebsites: design your footer: choose what shows, add email, WhatsApp, directions, more social links, your own link columns, grouped opening times, documents, a company line and a site credit
  • FixWebWebsites: the Send button on contact and enquiry forms works again (it said "Form not found" on pages whose address ends in a slash)

Version 2026.10.05 · 5 October 2026

Improvements and fixes.

In this release

  • FixWebVerify Reel references with the authorised Page token
  • FixWebResolve Facebook Reel posts correctly before starting a boost
  • FixWebIdentify Facebook Reel reference lookup failures before charging
  • FixWebIdentify the failing Reel verification read
  • FixWebVerify Facebook Reels through the supported Video endpoint
  • FixWebShow thumbnails for the new Help videos
  • FixWebFailed boost history stays collapsed on content cards
  • FixWebExplain when Meta cannot promote a selected Facebook post
  • FixWebKeep event pages current without interrupting venue websites
  • FixWebRestore familiar navigation and clear labels in Events
  • FixWebMake event creation and editing clearer in the test manager
  • FeatureWebPrepare managed Events pages and reservations for testing
  • FixWebChoose event photos beyond the first page of your library
  • FixWebUse venue branding and accessible layouts on event pages
  • FixAppKeep contextual Help clear of header Back buttons
  • FixAppOpen helpful guides without moving your app controls
  • FixWebAdd team-request tutorial artwork and a fictional contact CSV example
  • FixWebExplain boost refusals safely and show a support reference
  • FixWebRecover HQ sidebar navigation when a session expires
  • FixWebAdd the first image-post walkthrough artwork
  • FixAppPlace Help beside the My to do label without covering controls
  • FixAppRestore seasonal Pip artwork and the Help article and video library
  • FixAppKeep the app open when closing a Help video
  • FixApp + WebPhoto library checks retain unfinished scores and recover safely
  • FixApp + WebPip caption checks share one cancellable request budget
  • FixApp + WebPip checks stop repeating permanent failures and exhausted timeouts
  • FixApp + WebPhoto checks stop when their review request ends
  • FixAppPip keeps completed pictures and explains when picture making is unavailable
  • FixApp + WebBound memory while checking finished videos
  • FixWebWebsites: Add photos on a gallery now opens your photo library (choose several), and photos and buttons inside text can be dragged to a new place
  • FixWebWebsites: if Publish is blocked, a list now stays on screen saying exactly what to do, with a button straight to the fix (for example Open Privacy & cookies)

Version 2026.10.04 · 4 October 2026

Improvements and fixes.

In this release

  • FixAppKeep Contributor accounts in their content journey when opening saved links or returning to a previous screen.
  • FixAppOpen image and music guides on first use
  • FixAppRestore Pip and Help button touch areas
  • FeatureApp + WebHelpful videos and guidance where you need them
  • FixAppRecover Insight access after a saved venue changes, while protecting Contributor access
  • FixAppSee matching counts directly on Social listening filters, without duplicate summary cards.
  • FeatureAppPip's welcome and thinking screens now change with the seasons
  • FixWebWebsite pages: every page other than the home page showed an error because the address bounced between two forms forever; fixed
  • FeatureAppOpen Social listening directly below Social post in the + menu, with matching new artwork.
  • FeatureWebWebsites now ask every visitor about cookies (accept, reject or choose), hold the map back until allowed, and come with a privacy policy and cookie policy written for the venue that the owner must confirm before the site can go live
  • FixWebWebsite editor clean-up: one hero panel, clearer text bar, add a section between sections, working size buttons, gallery pop-up and add-photos button, menu items that go to other websites, review carousel fixed
  • FeatureWebWebsite editor: news and blog, privacy controls, layouts and safer draft publishing
  • FeatureWebWebsite editor: manage questions and answers in a side panel (rich-text answers, reorder, delete), and a new Image and text section now starts with a photo so it no longer looks like plain Text
  • FeatureWebWebsites: Manage news and Manage blog. Paste an article and Pip fills in the title, summary, tags and date, and it appears on your site at the next Publish
  • FeatureWebWebsites: photos that stay still while the page scrolls over them (banner tick box and Photo band sections), scrolling text with photo, a Layout panel for every section, booking pop-up over the page, and links inside text

Version 2026.10.03 · 3 October 2026

Improvements and fixes.

In this release

  • FeatureWebMonthly wallet statements in Billing
  • FixApp + WebVideo review and completion recovery, venue-safe diagnostics and invitation sender consistency
  • FixAppContributor menus and Settings follow the selected venue, and changing accounts closes stale capture pickers.
  • FixWebWebsite: open hero photo and video controls directly from the editor
  • FixWebCorrect boost dates without losing settings
  • FeatureWebSee and manage boosts on content cards
  • FixWebClearer content and boost cards
  • FixWebContent cards with reliable loading and recovery
  • FeatureWebBrowse tasks across different dates
  • FixWebDiagnose unavailable dashboard tips without exposing customer data
  • FixWebKeep rescheduled tasks visible across venue-local month boundaries in seven and thirty day views
  • FeatureWebPrepare paid monthly usage statements and stored PDF delivery
  • FixApp + WebWebsite editing, video recovery and role welcome updates
  • FixAppPlan: remove the unwanted planning banner
  • FeatureAppRole welcome videos introduce venue managers and marketing colleagues to Pip Social
  • OptimisationWebPrepare website data compatibility for monthly statements
  • FixAppClearer Pip review with one check for shared captions
  • FeatureWebWebsite editor styling, page controls and review feed recovery
  • FeatureWebWebsite: add a short silent hero video, retry preparation and keep it private until Publish
  • FixWebReliable local website hostname review
  • FixWebWebsite local review: refresh published pages through the same local renderer as preview
  • FeatureWebWebsite editor: a Pages and menu panel to take pages out of the menu, hide them, or delete the ones you added

Version 2026.10.02 · 2 October 2026

Improvements and fixes.

In this release

  • FixAppKeep the saved image framing consistent with the editor and improve Background size control
  • FixWebFacebook boost now loads posts using the venue's Page permission
  • FixWebFacebook Page approval checks now use the right credentials
  • FixAppSocial image and video workspaces use the same current venue as Your Posts
  • FixAppAndroid Reel editor shows the first video frame
  • FixAppSeparate Android tester updates from public releases
  • FixAppAccount check reliability fix is live
  • FixAppKeep camera zoom active throughout video recording
  • FeatureWebClearer content cards and boost settings in head office
  • FixWebClearer status and next steps in head office
  • FixAppChoose a source when adding media
  • FixAppShow when a media thumbnail cannot load
  • FixWebFacebook boost failures can now be diagnosed faster without exposing account credentials
  • FixAppClearer, actionable suggestions from Pip across your posts and messages
  • OptimisationApp + WebEngineering rules for repeat bug fixes
  • FixAppRestore the original Social image and video selection page and immediate navigation
  • FixAppReopen saved social posts without rebuilding them
  • FixAppChoose an image post or video before starting
  • FixApp + WebOne Pip check for a shared social caption
  • FixWebWebsite form editing uses its registered draft operation
  • FixAppShow automatic Boost offers only for connected eligible posts
  • FixAppKeep shared social captions editable after Pip review
  • FixAppClearer social platform choices
  • FixAppStabilise social platform selection touch targets
  • OptimisationAppTest updates reach devices before acceptance checks
  • FixAppChoose a source for video scenes
  • FixAppSerialise video preview decoding and capture rejected upload details safely
  • FixAppEdit local video scenes while uploads run, with retained drafts and retry
  • FixAppKeep video template previews clear of the status bar and home indicator
  • FixAppKeep video text selection aligned and preserve drag, resize and rotation edits
  • FixAppClear completed video upload notices and allow dismissal
  • FeatureWebWebsite editor: backgrounds, photo framing, rich text and a wider Ask Pip box
  • FeatureWebWebsite editor: change the header and footer colours, font and Book now button
  • FeatureWebWebsite: hero slideshow with words per photo and a draggable hero height
  • FeatureWebWebsite: a favicon for every site (upload your own or have Pip create one), plus section background photos now publish
  • FeatureWebWebsite: live Google reviews section and footer opening hours on every page

Version 2026.10.01 · 1 October 2026

Improvements and fixes.

In this release

  • FixAppPip keeps your login when account checks are temporarily unavailable
  • FixWebFacebook Page approval now follows the customer's web authorisation
  • FixAppA failed reel build returns to your chosen footage, and a saved reel can reopen
  • FixAppOpen Pip’s capture examples full-screen and zoom in.
  • FixApp + WebChoose an hour when requesting content, without typing a time
  • FixApp + WebRequest issuers can mark content complete and reopen it for more contributions
  • FixApp + WebContent requests keep shot briefs and examples visible as the team adds photos and videos
  • FeatureAppVideo templates: Match Day Social and The Slow Sunday restore the approved bold match-day and elegant Sunday designs, with moving previews and editable titles
  • FixApp + WebEmail workspace: consistent header with Pip in the top-right corner
  • FeatureAppSupport can inspect failed reel review runs without asking venues to post again
  • FixAppSupport video-review diagnostics can read run history with the existing production key
  • FixAppKeep the music volume slider clear of the remove button.
  • FeatureAppYour plan has an illustrated team overview with live activity counts
  • FixAppSelect and resize your end-scene logo without resetting the card.
  • FeatureWebWebsite editor: line breaks, link targets and section anchors
  • FeatureWebWebsite forms now send: enquiries are emailed to you, saved, and listed on your Website page
  • FeatureWebWebsite: photos from the old website are now collected at setup, not inside the photo picker
  • FeatureWebWebsite editor: add photos, buttons and forms inside section text, and a calmer form editor
  • FeatureAppSocial now brings drafts, scheduled posts, published posts and boosts together, with templates behind Start from scratch
  • FeatureWebWebsite page: live address and 30-day chart, plus visitor insight panels

Version 2026.09.30 · 30 September 2026

Improvements and fixes.

In this release

  • OptimisationApp + WebClearer development and release verification rules
  • OptimisationAppPrevent repeated native builds from status checks
  • OptimisationApp + WebAvoid repeated source checks for unchanged code
  • FixAppThe Plan tab now opens with a banner showing Pip on the beach that takes you straight into planning activities with Pip
  • OptimisationApp + WebDocumented the remaining test and release cutover gates
  • OptimisationApp + WebIsolated local development and testing
  • FixApp + WebAllow local review pages to finish starting
  • OptimisationApp + WebShow which task and checkout a local review uses
  • FixApp + WebComplete release and test-channel evidence
  • OptimisationApp + WebReuse unchanged video rendering infrastructure
  • OptimisationApp + WebLess repeated engineering automation
  • OptimisationApp + WebOne local review workflow for every coding assistant
  • FixAppAccount checks now recover on app startup and resume
  • FixAppBound Android reel playback readiness and recovery
  • FixApp + WebPrepare editable capture briefs and show per-shot guides
  • FeatureApp + WebRemove unwanted content requests from Home and Plan while keeping saved photos and videos
  • FixApp + WebContent requests keep capture instructions and show photo and video style-guide progress
  • FixApp + WebRestore email formatting and keep editing controls out of the layout
  • FixApp + WebTask and content request screens now show the saved preparation requirements and guides you were given
  • OptimisationApp + WebA shared release handoff with checks against the tested commit
  • FixWebWebsite editor preview no longer flashes then shows an error page
  • FeatureWebWebsite editor: section previews when adding, and drop or upload your own photos
  • FixWebWebsite maps now load reliably (no more Access blocked tile)
  • FixAppContain social track artwork above card descriptions
  • FixApp + WebRestore browser reel preview playback through the canonical renderer
  • FixAppImprove reel layers, toolbar, scene audio and inline naming
  • FeatureWebWebsite page is now a proper overview: homepage preview, status, visits and site map

Version 2026.09.29 · 29 September 2026

Improvements and fixes.

In this release

  • FixAppSee each task owner's email in Plan so accounts with similar names are easy to tell apart
  • FeatureApp + WebMusic tracks gain measured energy, tempo, brightness, vocals and licence columns
  • FixWebHQ portal: fixed a flaky tasks-action test that could time out under CI load
  • FixAppPip now picks music from the whole stock library, not just the newest tracks, and reads each track's occasion, energy, tempo and vocals when choosing
  • FixWebAn older Page check can no longer undo a newer advertising approval or disconnect
  • FixAppPreserve overlapping native operation evidence on mobile
  • FeatureApp + WebPip makes the picture: the image generation backend behind the builders now stores projects, versions, references and costs, and talks to the image provider through a single port
  • OptimisationApp + WebMusic stock tracks gain measured energy, tempo, brightness, vocals and licence metadata
  • FeatureApp + WebRequest photos and videos from your team, follow their progress and turn the content into your next campaign
  • FixWebLegal pages desktop centring is now guarded by an automated test
  • FixAppMy to do now names your signed-in email and explains tasks assigned to teammates
  • FixAppSee each task owner's email in Plan so accounts with similar names are easy to tell apart
  • FeatureWebWebsite page shows unpublished changes and links to a new analytics view
  • FeatureWebWebsite editor: click any text, photo or link on the real page, and ask Pip for changes
  • FeatureWebVenue websites: create and publish your first site from HQ

Version 2026.09.28 · 28 September 2026

Improvements and fixes.

In this release

  • FeatureAppPip can now appraise any photo you take, not just task photos (first step of sharper photography coaching)
  • FeatureWebPip Sites: a safe read path for published venue websites (foundation, not yet customer-visible)
  • FeatureWebPip Sites templates: the Village template and template registry
  • FeatureWebGroundwork for the Pip Sites venue website builder
  • FixApp + WebMeta advert results can now include their recorded spend
  • FeatureWebGroundwork for Pip Sites, the venue website builder
  • FixWebKept privacy policy table headings available to screen readers on phones
  • FeatureWebPull back my images: import a venue's website photos into the Pip library (API only, no button yet)
  • FixWebPip Sites: verified data map for the venue website builder foundation
  • FeatureWebPip Sites: create, edit, preview and publish a venue website (foundation, not yet customer-visible)
  • FeatureWebPip Sites: venue websites served from one renderer (foundation, not yet customer-visible)
  • FeatureWebPip Sites: live venue data now refreshes a published site without a publish (foundation, not yet customer-visible)
  • FeatureWebPip Sites: SEO for venue websites (foundation, not yet customer-visible)
  • FeatureAppMusic library: the 14 new tracks now carry their genre, mood and tempo, ready for import
  • FixWebHQ: groundwork so connecting Meta while boosting a post can return you to that post (not switched on yet)
  • FixWebTask moves now land in the venue's local month
  • FeatureAppGroundwork for Pip changing or cancelling planned items after one confirmation (not switched on yet)
  • FeatureAppVideo uploads: groundwork for resumable uploads that survive a dropped connection
  • FixAppTry reading your menu again without choosing or uploading the photo again
  • FixAppPip no longer holds a post back over a spelling slip; typos and glitches are flagged as advice you can dismiss
  • FixWebAdmin site: super admins can now finish two-factor sign-in
  • FixApp + WebUploaded plans keep their brief, their photo list and what each piece is
  • FixWebPrivacy page: comparison table headers stay announced on phone screen readers
  • FixWebRelease notes now show a clean time of day on each entry instead of leaking a raw timestamp into the page
  • FixAppVideo editor: the Transition tab on the first shot explains transitions sit between shots and takes you to the next one

Version 2026.09.27 · 27 September 2026

Improvements and fixes.

In this release

  • FixAppImproved compatibility with the latest Android devices
  • FeatureWebHQ: managers plan their venue with Pip, upload a written plan, and assign jobs to team mates
  • FeatureWebHQ: Copy my Pip code, then plan with any AI, even a free one, using your venue's results and Pip's insight
  • FeatureWebConnect ChatGPT or Claude to Pip: set up your venue (photos, menu, logo and brand voice included), plan with Pip and read your results from your own AI
  • FeatureAppVideo editor: zoom punch, camera shake and a flash into the shot, the same in the preview and the finished reel
  • FeatureAppVideo editor: one Effects button now holds look, overlays, camera move and transitions, and music volume sits with the music
  • FeatureAppVideo editor: one-tap effect styles such as Film montage, and Pip now picks a style to suit each video
  • FeatureAppVideo editor: six film looks, a vignette and a light leak in Effects, the same in the preview and the finished reel
  • FixAppVideo editor: finished reels now match the preview, with no hidden grain or blur, the same particles and a working pulse

Version 2026.09.26 · 26 September 2026

Improvements and fixes.

In this release

  • FixAppAcademy pages stay open when your learning progress cannot load
  • FixAppReel preview no longer stalls after a hard cut, including when paused mid-cut or edited during the cut
  • FeatureAppEnhance with AI: ask Pip to change or improve one of your own photos
  • FeatureApp + WebApp store delivery moves to the FortitudeOS account, with automated Google Play internal releases
  • FixAppPhoto editor: a resized logo keeps its new size when you let go, and the resize handle stays fully on the photo
  • FixAppPhoto and reel editors: make pictures and logos bigger than the frame and slide them to choose what shows; the selection box no longer gets left behind
  • FeatureAppMedia library: a Contributor can now add photos and videos
  • FeatureAppMedia library: drag a photo, video or folder onto a folder to move it
  • FixAppReel music now fades out over the last four seconds, in the editor and the export
  • FixAppPip chat: add plan pieces one at a time, or the whole plan at once
  • FeatureAppPip chat: upload a plan you have already written and Pip turns it into plan items
  • FeatureAppAI image in the plus menu, tap a video to edit it, and Send from the library into chat
  • FixAppReel editor no longer closes the app when it opens
  • FixAppReel editor: playback no longer freezes after a fade that was slow to load
  • FixAppReel editor: Layers list now reads top first, the picked layer takes your drag, and the floating Edit bar is gone
  • FixAppReel editor: a reel that stops at a scene change now restarts itself, and the diagnostics panel shows each scene hand-over

Version 2026.09.25 · 25 September 2026

Improvements and fixes.

In this release

  • FixApp + WebAsking for too many login codes now tells you so and how long to wait, instead of pretending a code was sent
  • FixApp + WebSigning in now tells you what is actually wrong instead of blaming your code
  • FeatureAppAndroid build now targets API 36 for Google Play
  • FeatureApp + WebMedia library folders and a Contributor role (core schema)
  • FeatureAppMedia library folders: create, rename, move, delete and browse by folder from the app
  • FeatureAppMedia library: folders, sub-folders, move to folder, rename and delete
  • FixAppRestored the living purple backdrop in Pip Music
  • FeatureAppDJ Pip joins every step of the music creator
  • FixAppRemoved the dark box behind DJ Pip in Pip Music
  • FixAppMusic instructions stay visible while you type
  • FeatureApp + WebMusic progress stays visible in the reel editor
  • FixApp + WebPip can carry a requested content push into Plan and confirm what was saved
  • FeatureAppPip can end the chat, and ending it actually ends it
  • FixApp + WebPip no longer fails a typed plan request when your message has curly punctuation or a typo
  • FeatureAppPlus menu: Photo, Video and Library at the top, straight into your media library
  • FixAppVideo editor playback no longer stops at the end of a scene that runs to the end of its clip, and trim handles move the preview to the new in or out point
  • FixAppVideo editor playback now restarts reliably after hard cuts
  • FixAppVideo editor hard cuts now wait for the next decoder before switching scenes
  • FixAppVideo editor hard cuts now resume playback instead of freezing between clips
  • FixAppVideo editor playback now continues cleanly into the next scene
  • FixAppReel editor: hard-cut scenes now continue playing instead of freezing at the hand-off
  • FixAppReel editor: hard-cut replacements start playing from the ready owner
  • FixAppReel editor: hard-cut scene playback resumes after the next video finishes loading
  • FeatureAppReel platform preview is now beside the editor shortcuts
  • FixAppReel editor: scene transitions no longer freeze on the outgoing frame

Version 2026.09.24 · 24 September 2026

Improvements and fixes.

In this release

  • FeatureApp + WebInsights now counts the eligible SMS audience per venue each day
  • FeatureAppShape your own music in a full-screen creator, then add the finished track to your video
  • FeatureWebHQ portal: groundwork for showing post photos and boost eligibility on the Content page
  • FixAppKeep colleague online activity current without changing venues
  • FixAppColleague chat: restore last seen and message times, scrolling and photo controls
  • FixAppShow the original photo when replying to a chat message
  • FixAppColleague chat alerts now show while Pip is open
  • FeatureAppAdjust text line spacing in both editors with clearer video text controls
  • FixAppEmoji now display correctly, reopen with saved edits and resize consistently
  • FixAppMusic creator Back and Close stay clear of the iPhone status bar, and a right swipe returns to the previous step
  • FixApp + WebMusic generation now recovers interrupted requests and shows the resulting track
  • FeatureApp + WebPrepare and check original lyrics for vocal music generation
  • FixAppPip shows what it actually saved and keeps individual activities visible in your plan
  • FixAppTestFlight preview contract test made checkout-safe
  • FixAppFinished reel previews now show their readiness details instead of leaving posting behind a spinner
  • FixWebThe release page now updates alongside product changes
  • FixAppReuse finished reels reliably in preview and social publishing
  • FixAppShow social post corrections beside the fields that need them
  • FixAppReel export details open the export status instead of scene controls
  • FixAppReel editor: smoother trimming and earlier loading of the next shot

Version 2026.09.23 · 23 September 2026

Improvements and fixes.

In this release

  • FixAppAsking Pip to plan the month no longer fails silently when Pip adds extra detail to the request
  • FixAppEditor update: lighter emoji picker and text alignment controls
  • FeatureAppImage editor: easier object selection, layers, multiline text, styling and emoji
  • FeatureAppReel editor: direct object editing, clearer controls and synced voiceover captions
  • FixApp + WebEvery product update now adds a visible entry to the release page
  • FeatureAppVideo editor: add circle, star, hexagon and octagon cut-out shapes

Version 2026.09.20 · 20 September 2026

Improvements and fixes.

In this release

  • FixAppThe app now picks up the latest version by itself when you come back to it, instead of needing Check for update and Restart in Settings
  • FeatureAppReel editor: one tidy tools button instead of buttons scattered over your video
  • FixAppHome: the My to do box now fits the tasks in it, instead of leaving a big empty space under one task
  • FixAppReel editor: clips and photos you add no longer arrive with a zoom or pan already switched on. Motion is yours to choose
  • FixAppComing back to the app after a break no longer shows "We couldn't load your account"
  • FixAppReel editor: stock video clips are now optimised for editing, which stops the editor hanging on later scenes and closing when you drag the timeline

Version 2026.09.18 · 18 September 2026

Improvements and fixes.

In this release

  • FeatureAppYou can now pause or stop a running advert from the app. Advert money not yet spent comes back to your wallet once Meta confirms the final figure; the Pip fee is not returned
  • FixAppMy Boosted Ads now shows the goal your advert is actually running, not a choice that was ignored

Version 2026.09.17 · 17 September 2026

Improvements and fixes.

In this release

  • FixAppPip now flags a photo that does not match your post's caption, so you can swap it before anything goes out
  • FixAppPip finishes checking a reel's sound and pictures before the Post button appears, and tells you what is happening while you wait
  • FixWebBoost: checking your Facebook Page connection no longer wrongly disconnects it when our advertising link needs restoring
  • FixWebFixed the boost post picker so each post shows at the size it appears on Facebook, with the whole photo or video visible instead of a giant cropped strip
  • FixWebWhen Pip holds a boost, the reason now appears right next to the Launch button instead of off the top of the screen
  • FixWebBoosting a post Pip published no longer gets held up by a second compliance check on copy that was already cleared
  • FixAppWhen Pip has planned a picture for a post, the composer no longer opens with an unrelated library photo stuck on it. The photo slot starts empty and shows Pip's shooting brief, ready for you to shoot or ask Pip to design it.
  • FixAppFixed Boost so tapping Boost this post on a published post opens the panel with the three budget choices and their reach estimates
  • FixAppBoost no longer crashes when the boost setup response is incomplete; it says boosting isn't available for that post right now instead.

Version 2026.09.13 · 13 September 2026

Improvements and fixes.

In this release

  • FixAppMusic you pick for your videos now only ever comes with a proper licence, and videos you saved keep their soundtrack

Version 2026.09.11 · 11 September 2026

Improvements and fixes.

In this release

  • FixAppPip explains photo check delays and lets you try again when the wait is over
  • FixAppVideo previews wait for the chosen shot before continuing
  • FixAppNew jobs you create now appear on your plan and to-do list straight away, and work that was created before but never showed up has been restored
  • FixAppNudges about your pub now say which pub they mean when two of yours share a name
  • FixApp + WebVenues with the same name now show their location when you switch between them
  • FixApp + WebFixed menu photo reads that failed at random: the menu now reads reliably when you snap it
  • FixApp + WebPip no longer suggests channels your venue does not have, like LinkedIn - plans and spoken advice now stick to the channels you actually use
  • FixApp + WebFixed reel exports dying silently part-way through a long render
  • FixWebWhen two of your venues share a name, lists, reports and invitation emails now show which one is which

Version 2026.09.10 · 10 September 2026

Improvements and fixes.

In this release

  • FixAppYour Plan, Dashboard and to-do list now show every job that still needs doing, including the ones that had gone missing
  • FixAppOversized reel exports now explain that the reel must be shortened instead of suggesting the same retry
  • FixAppVoiceover reels now export in the same size and time range as other reels
  • FixAppYou can now switch to venues that are still being set up and see their status before opening them
  • FixAppYour app now opens on your own venue instead of another venue in your group
  • FixWebYou can now add venues with the same name to one pub group
  • FixAppGrab work now shows when the plan is loading or could not be loaded, instead of claiming there is nothing to do
  • FeatureWebManage special opening hours for key dates from venue settings
  • FixApp + WebVenue screens now explain when account access is missing and offer a way back in
  • FixAppScrubbing and adding sound no longer closes the reel editor
  • FixAppGrab work now includes overdue jobs and matches the manager reminder
  • FixApp + WebNew venues now appear for signed-in group managers without signing in again
  • FixAppYour full video take now reaches the reel editor instead of stopping after the opening seconds
  • FeatureAppManage special opening hours for key dates from the mobile app
  • FeatureApp + WebSet special opening hours for key dates like bank holidays and have them update on Google, with a clear status showing whether Google has them
  • FeatureAppAsk Pip in chat to raise a support ticket and hear back its reference, status and any reply from the support team
  • FeatureAppAsk Pip what your team has been up to and hear the latest goings-on, newest first

Version 2026.09.09 · 9 September 2026

Improvements and fixes.

In this release

  • FixAppPip's monthly plan no longer stores a post's angle, theme, summary or reason cut off mid-sentence; every planned brief now reads as a complete thought
  • FixAppPip now says when your monthly goal is saved without claiming the plan is already built
  • FixApp + WebFixed AI music tracks showing the whole generation brief as their name — they now show just the short title you gave
  • FeatureAppAsk Pip once to draft a social post for every connected channel
  • FixAppPip now says plainly when it could not check your plan instead of telling you the plan is empty
  • FixAppPip now understands natural spoken requests to end a chat
  • FeatureAppPip now plans campaigns around the rule of six and always knows what today's date means for the month ahead
  • FixAppA failed reel sound check now explains how to mute the clip and post again
  • FixApp + WebFixed new AI music tracks being saved with your whole description as their name — they now get a short, readable title
  • FixAppPip now says what today's date is and how many days are left in the month before talking through the plan, and marks finished months as finished
  • FeatureAppRecord, upload and clean a voiceover, then balance it with your reel's sound and music
  • FeatureAppYou can clean up a reel voiceover, compare it with the original and undo the change
  • FeatureAppVoiceovers can now be transcribed, edited and used for on-screen captions.

Version 2026.09.08 · 8 September 2026

Improvements and fixes.

In this release

  • FixAppThe reel editor now stays stable through scene changes and closing previews
  • FixAppReel editor crashes now record what the editor was doing
  • FixAppPip now checks clips filmed in the media picker and gives clear advice
  • FixAppSwitching between Pip chat and voice no longer crashes the app
  • FixAppSaving a new social post now recovers safely if the first response cannot be read
  • FixAppTalk to Pip now opens the live voice screen and brings your unfinished message back when you return
  • FixAppAsk Pip voice now opens reliably, with a recorded-message fallback if live voice cannot connect
  • FixAppPip now counts photo and video checks together across the day and gives a gentle heads-up if you run a lot of them, instead of ever blocking a check
  • FixApp + WebPip now shows a real monthly plan after you confirm, or tells you straight away if it could not make one
  • FixAppThe reel editor now has one clear play and pause control
  • FixAppAdding something to a reel now pauses on the scene you are editing
  • FixAppYour social posts now keeps working if one post has incomplete details
  • FixAppVoice chat failures now return you to Pip chat with a clear message
  • FixAppAsking Pip to show the posts again now brings back the same captions, channels and dates
  • FixAppVideo scenes can now be added, removed, reordered and finished without a sign-off screen

Version 2026.09.07 · 7 September 2026

Improvements and fixes.

In this release

  • FixAppPip now checks your plan, upcoming events and recent results before giving advice, so suggestions are based on what is actually happening at your venue
  • FixWebHead office can disconnect a venue's social account and connect a different one
  • FixAppPip chat and month planning now open consistently, with working Back and Cancel buttons
  • FixAppPip's checks now stay clear and actionable from writing through to scheduling
  • FixAppA draft Pip has already checked can now send without being judged twice
  • FixAppVoice and typing now stay together in the same Pip conversation, while silence is ignored
  • FixAppPip now gives the same trusted check before every email, text and social post
  • FixApp + WebPip now starts plans and drafts in the same reply, without asking for permission twice
  • FixAppTikTok publishing problems now say what went wrong and keep a record of the attempt
  • FixAppPip now gets straight on with a requested plan and keeps spoken chat labels out of the conversation
  • FixAppRestored Pip's planning chat and live voice screens

Version 2026.09.06 · 6 September 2026

Improvements and fixes.

In this release

  • FixAppPip now stops placeholder captions and offers better words before a social post continues
  • FixAppChannels that are already live stay marked Posted when publishing is tapped again
  • FixWebThe web app now opens without voice features stopping it
  • FixAppPip keeps your social post review open if one compliance response cannot be read
  • FeatureAppManagers now get a timely nudge when jobs need assigning or the team needs next month's plan
  • FixAppMobile updates reach version 1.0.19 devices again
  • FeatureAppSaved posts now leave Saved only once they are planned or posted
  • FeatureAppYour posts now has a Saved category, and saved posts reopen with every detail restored
  • FeatureAppYour post is now saved when Pip checks it
  • FixApp + WebThe app and web service now update together at each scheduled release
  • FixAppSocial posts now use one clear Publish button for the channels you choose
  • FixAppEvery page now opens at the top instead of keeping the last page's position
  • FeatureApp + WebWhen you ask Pip for an email like one you sent before, Pip finds the right one by name before building
  • OptimisationAppPlanning with Pip now keeps speaking and typing together in one conversation
  • FeatureAppEmail and SMS now open Ask Pip as one focused conversation before you write
  • OptimisationAppAsk Pip is now one simple conversation when you create a social post
  • FixAppReels made in Pip and uploaded videos can now pass Pip's checks and be posted

Version 2026.09.05 · 5 September 2026

Improvements and fixes.

In this release

  • FeatureAppManagers can choose whether Pip alerts them about planning gaps and work that needs assigning
  • FeatureWebHQ managers can now see and remove a team member's venue access with a clear confirmation
  • FeatureAppVenue managers can now see who has access and remove it immediately from the app
  • FixApp + WebRemoving someone from a venue now locks them out straight away
  • FeatureWebHead office can choose who writes each venue's plan
  • FeatureWebTeam members can still follow their plan when managers control monthly planning
  • FeatureAppManagers can choose whether everyone or managers write each venue's plan
  • OptimisationApp + WebPip now follows the same quality standards wherever it helps you
  • FixAppImage objects keep their editing box and can still be saved after an interrupted move
  • FixApp + WebFull-length reels can now use their intended quality without hitting a hidden storage limit
  • FixAppImages now save properly when you finish moving or resizing a shape
  • FixWebThe HQ issues link now opens the working admin dashboard
  • FixWebOne clear Sending limits setting per venue, covering email and texts
  • FixApp + WebEmail and text messages now follow each venue's shared sending limits
  • FixAppA newly replaced reel clip now stays open instead of jumping back to the first shot
  • FixAppUnhinged now stays selected after you accept its disclaimer
  • FixAppPlan now puts your tasks first and starts month planning with Pip in one tap
  • FixAppPip voice calls now keep using the loudspeaker without pulling sound away from headphones
  • FixAppPip now switches personality cleanly during a live chat and keeps the same choice in Settings
  • FixAppSocial posts now explain which channel is blocking Pip's check and how to fix it
  • FixAppChanging Pip's personality now changes how Pip sounds on the next call
  • FixAppPlan now starts with every open task, separates overdue work and archives tasks more than 30 days late
  • FixApp + WebImproved voice call audio reliability

Version 2026.09.04 · 4 September 2026

Improvements and fixes.

In this release

  • FixAppPip now stays in character after using a tool and through longer voice chats
  • FixWebFacebook Page advertising approval is now checked automatically each day
  • FixWebFacebook Page authorisation now explains Meta problems and can be checked again
  • FixWebReviewers can sign in to configured web portals with their fixed review code
  • FixWebFacebook Page authorisation now confirms the right Page was granted before saving it
  • FixAppPlan now has a beach banner that opens a new planning chat with Pip
  • FixAppThe Plan tab shows your venue's tasks again with its familiar filters and owner controls
  • FeatureApp + WebHead office now shows each boosted post's current status, dates and total
  • OptimisationAppPip chat now opens straight away and gets voice ready in the background
  • FeatureWebReview and launch a post boost from head office, then see Meta's live status
  • FixAppThe Plan tab now opens when your calendar includes spontaneous posts
  • FeatureAppInsights now shows daily reach, interactions, messages and boost results in clear channel groups
  • FixAppAsk Pip now stays inside your email or text while you work
  • FeatureWebHead office teams can now choose the goal, spend, advert button and dates for a boosted post
  • FeatureWebHead-office teams can now open the boost journey from the exact post they chose
  • FixAppEnding Ask Pip keeps you in your social post with your work still there
  • FeatureAppBoost recommendations now include the verified account, advert button and editable dates before launch
  • FeatureWebThe HQ issues link now opens the protected engineering dashboard
  • FixAppAsk Pip now chats with you inside your social post without losing what you have typed
  • FeatureWebPlatform admins can see which engineering issues are moving and which need attention
  • FixWebEach venue now shows its own logo and colours in email previews and social videos
  • FeatureWebInsights now show 30 days of social reach, interactions, boost spend, email and SMS activity
  • OptimisationApp + WebDaily reach and interactions now reflect new growth instead of repeated totals
  • FeatureWebPublished posts now show their media, results and a clear Boost button
  • FixApp + WebPip now keeps your chosen personality from the first hello through planning and replies
  • FixWebStabilise HQ portal checks

Version 2026.09.03 · 3 September 2026

Improvements and fixes.

In this release

  • FixAppFacebook posts now show their photo once, with comments clearly underneath
  • FixAppApp errors are saved and sent when the connection returns
  • FixAppSocial posts now keep their own photos separate from comment attachments
  • FixAppYour Plan opens on the weekly activity calendar again
  • FixAppInsights now counts each post's reach once and leaves failed posts out of posts shipped
  • FixWebOnboarding now fits and works properly on a phone
  • FixWebBilling, team, settings and task pages now fit and work properly on a phone
  • FixWebHQ pages now fit phone screens with stacked layouts and scrollable tables
  • FixWebThe venue menu now tucks away neatly on phones and opens from the top bar
  • FixAppAsk Pip now stays inside your social post instead of opening a separate screen
  • FixWebVenue cards now open the venue and link straight to its key sections
  • FixAppMobile updates reach the app again after installing version 1.0.19
  • FixApp + WebEach venue now keeps the right logo and colours in mobile, email previews and publishing
  • FixWebVenue managers can safely open their venue pages in the head-office portal
  • FixWebVenue setup now keeps each venue's logo and colours separate
  • FixWebEach venue can now keep its own logo and colours without changing the others
  • FeatureAppPip now waits for your yes before drafting or changing your plan during a voice chat
  • FixAppBuilding a month plan from the chat works again
  • FeatureAppPip now asks before turning a text conversation into a draft or plan change
  • FixAppSettings is back at the bottom right of the app, with one clear place to find it
  • FixAppHome once again shows your full plan, Pip's observations, conversations and followed sites in one scroll.
  • FixAppWeekly targets can now be set directly from the Plan page
  • FixAppMy To-Do now shows your name without email addresses or other people's task counts
  • FixAppHear each Pip personality before deciding to use it
  • FixAppSettings now lives behind the profile button, leaving four clearer main tabs
  • OptimisationWebSite wording now appears consistently across the web portals
  • OptimisationAppInsights now shows spend, email and text results at a glance, with full details one tap away
  • FixAppPip's voice now always matches the personality you choose
  • FeatureAppPost something spontaneous straight from Social post or your monthly plan
  • FixAppYour venue score now clearly shows whether it rose or fell since last Sunday
  • FixAppInsights now explains spending, compares recent activity and shows managers each team member's contribution
  • FeatureApp + WebPip now asks before turning a conversation into something it builds
  • OptimisationAppPip now adapts its listening when you use the speaker, receiver or a headset
  • FixAppHand-written social posts now save and reach Pip's check

Version 2026.09.02 · 2 September 2026

Improvements and fixes.

In this release

  • FixAppPlan workload dates now clearly say when each week commences
  • FixAppThe Create button is now available on every tab, with its choices in a clearer order
  • FixAppLong plan titles now stay clear of their status and controls
  • OptimisationAppHome now keeps your plan, mentions and latest posts to quick at-a-glance summaries
  • FixApp + WebPip now builds interest before fixed-time events and keeps the final reminder early enough to act on
  • OptimisationAppVenues Pip watches are now called sites throughout the mobile app
  • FixAppHome now puts your jobs and conversations first, with clearer inspiration feeds below
  • FixAppPlan now shows whether each piece is planned, scheduled, released or failed
  • FixAppVenue settings now clearly show what you can edit, explain roles and confirm before signing out
  • FixApp + WebPip now keeps fixed-time event campaigns focused on the goal and starts promotion early enough for guests to act
  • FixAppInsights now clearly explains which score details are estimates and why
  • FeatureAppSocial posts now show what each selected channel needs before Pip checks them
  • FixAppFrom-scratch social posts now reach Pip's check when Google Business is selected
  • FixWebGMs can now see the venues they manage when they sign in to HQ
  • FixAppPhoto acceptance now waits until Pip has finished checking the shot
  • FixApp + WebYou can now take your time reviewing a boost: pressing confirm starts the advert straight away instead of refusing because the suggested start time has already passed
  • FixApp + WebFixed boosts that were suggested to start straight away being refused if you took a little time before confirming
  • FixAppPip's personality choices now show their current names and descriptions

Version 2026.09.01 · 1 September 2026

Improvements and fixes.

In this release

  • FixAppThe End chat button now stays clear and easy to tap during live conversations with Pip
  • FeatureAppAsk Pip now takes your email or text draft into the conversation
  • FixAppEmail and SMS now offer Start from scratch or Ask Pip side by side
  • FeatureAppAsk Pip now opens a conversation that remembers your social channels and wording
  • FeatureAppAsk Pip now starts with the details you have already entered
  • FixAppEnd a live Pip conversation with a simple voice command
  • FixAppShapes can now be stretched from any edge while photos and logos keep their proportions
  • FixAppEvery Pip conversation now has one clear End chat button that safely stops the conversation
  • FixAppVoice performance answers can now be scoped to a campaign by name
  • FixApp + WebSocial posts now stay put and offer a clear retry if Pip cannot add them to the plan
  • FeatureApp + WebPip now reads team shift patterns and time-sensitive tasks when helping plan the week
  • FixAppTapping your photo in the image editor restores pinch, zoom and repositioning
  • FeatureAppChoose the exact date and time for an email to be sent
  • FixAppAssigned tasks now appear again in My to do
  • FixAppSocial listening tabs now keep each post's full conversation visible and highlight the matching comments
  • FeatureWebContent boosting is now available from each venue's menu, with published Facebook and Instagram posts ready to review
  • FixAppSocial listening now shows each post once, with its comments neatly stacked underneath
  • FixAppDesign artwork and photos now show clearly when they are selected
  • FixAppThe app now tells you when an update is needed to hear Pip through the loudspeaker
  • FixAppPip can answer voice questions about the menu, fixtures, weather, plans, performance and venue details again
  • FixApp + WebPip now knows which social accounts are connected before drafting a post
  • FeatureWebImage text can now be italic, with finer control over outline thickness
  • FixApp + WebGroup admins can now take ownership of venue tasks

Version 2026.08.31 · 31 August 2026

Improvements and fixes.

In this release

  • FeatureWebBoost attempts now record an internal audit trail so support can see exactly what happened
  • FixWebAdding a new venue now shows the matched location on the review screen before you create it
  • FixAppStill photos now play properly at the start of a reel, with a working clock and hand-off to the next scene
  • FixAppPip now watches finished reels and shares content-specific suggestions before posting
  • FixAppBackground photos can now be selected, pinched to resize and dragged into position
  • FixAppReplies now sit beneath the comment they answer in Social listening
  • FixAppToday's task now stays in the green My to do card without appearing twice
  • FixAppShape gradients now render in the colours selected in the editor
  • FixAppScreen readers now skip the brief animated splash and go straight to the app
  • FixAppVoice performance answers now understand channels like email and Instagram
  • FixAppPip chats now use one familiar waveform button for live voice
  • FixAppThe image editor now keeps the canvas and object controls on the same selection
  • OptimisationAppPip's on-screen pulse now follows both your voice and Pip's voice
  • FixAppUpdated the social post help articles to match the current builder flow, empty-caption messages and finished-reel posting behaviour
  • FeatureAppChoose a different video template for one shot without losing the rest of the reel
  • FixAppThe social schedule picker now greys out past time slots when you pick today
  • FeatureApp14 new backing tracks collected and ready to add to the social video music library
  • FixAppPip now keeps a British accent whichever personality you choose
  • FixWebTeam invites now point existing people to Add to this venue instead of creating another account
  • FixWebFounders are now seated as venue admins when a venue is created, so they appear in the team list without a separate invite.
  • FixAppMy to do now shows which signed-in account it is checking and explains work owned by another account
  • FixApp + WebBoost charges are automatically returned if Facebook never confirms an advert
  • FixAppVoice drafts now stay clean and professional no matter which Pip persona is speaking
  • FixAppBoost refusals now explain the real reason an advert could not run
  • FixAppFix TakeoverScreen accessibility verification artefacts
  • FixAppDashboard task selection opens the selected task
  • FixAppPan left and right now use the full zoom range for clearly visible movement
  • FeatureAppText appearance effects for image and Reel editors

Version 2026.08.30 · 30 August 2026

Improvements and fixes.

In this release

  • FixWebOlder release notes now carry the real time they were first added, so the releases page orders every day correctly
  • FixWebEvery release now says whether it is for the app, the web, or both
  • FixWebStarting image designs now show their intended wording and line breaks
  • FixAppMy to do now shows past, present and future tasks in one scrollable list
  • FixWebRelease updates now show the newest changes first, with the time they landed
  • FeatureWebPip can now check your email templates and past sends before building a new email
  • FixAppInsights now shows the same email and text message results as each campaign
  • FeatureApp + WebPip fills email templates with fresh copy while preserving every image and layout choice
  • FeatureAppPip can now add a whole staged campaign, like teaser, build and reminder, in one voice turn.
  • FixWebInsights now shows the same measured email, text message and social results as each workspace
  • FeatureAppPip now explains personalities clearly and asks before using Unhinged mode
  • FixAppPip now keeps the exact date you agree for a plan item instead of shifting it silently
  • FeatureAppPip's email, social and plan-item drafts now always come from the professional content writer, never from the chat personality
  • FeatureAppPip's personalities now have real British character — BFF, Roadman and Unhinged each sound distinct
  • FeatureAppPip can turn a text message discussed by voice into a draft ready to review
  • FeatureAppYour team now gets a push notification as soon as Pip or a manager allocates work to them
  • FeatureApp + WebWhen accepting a plan, the GM can now choose to share the whole month across the team or leave every new task unassigned
  • FixApp + WebPip can use a real local weather forecast in voice and chat
  • FixAppPip chat is now within easy reach across the app
  • FixAppPlan totals and calendar dots now match the activities still in your plan
  • FixWebRelease notes now show their Fix, Feature or Optimisation chip again
  • FeatureWebInsights now groups social, email and SMS results, with boost spend and reach shown together
  • FeatureAppPip can turn your voice chat into an Instagram post ready to review
  • FeatureAppYou can switch shots while editing a text, sticker, logo or media layer
  • FeatureWebEmail and SMS insights now show daily sends and responses for the last 30 days
  • FeatureWebYour plan now opens showing your own activities first
  • FixAppFacebook photo carousels in Social listening now keep their images when comments arrive live
  • FeatureApp + WebBoost forecasts now describe likely bookings instead of covers
  • FeatureWebInsights now shows daily reach and interactions across the last 30 days
  • OptimisationApp + WebMusic beds on exported reels now fade out at the end instead of stopping suddenly.
  • OptimisationApp + WebMusic now fades smoothly at the end of a video instead of stopping suddenly
  • FeatureWebDemo bookings now send a confirmation email with the requested venue, date and time
  • FixWebComments on the same social post now appear together in one conversation
  • FeatureWebSocial listening now lets you open the real post behind a group of comments
  • OptimisationAppEmail card previews now show the chosen colours clearly before sending
  • FixAppSocial listening now groups comments under the right post even when the system captured the post with different IDs
  • OptimisationApp + WebEvent dates and times now stay clear and readable in email previews and sent emails
  • FixAppIf part of an image can't be included when saving, the editor now tells you before closing
  • OptimisationWebNavy and black colour choices are now easy to tell apart in image and video editing
  • FixAppSettings can open again after the latest iPhone app is installed
  • FixAppImages can now save even if one canvas object cannot be drawn
  • FixWebClarify Adam's weekly email setting does not limit sends; the real control is in Sending limits
  • FeatureAppOctagon cut-outs now let your photo fill the shape with a slim colour surround
  • FixAppPip can turn an email discussed by voice into a draft ready to review
  • FixAppChoose the background colour behind text in the reel editor
  • FixWebPlanned social channels now stay selected even when a connection needs attention
  • FeatureAppPip can now add one idea to your plan during a voice conversation
  • FixAppPip chat opens faster now that weather forecasts are cached and timed out quickly
  • FixWebLegal pages now have a desktop-width layout guard
  • FixWebThe demo request button is now clear, easy to read and ready to tap
  • FeatureAppYour Plan now opens showing your own activities first
  • FixAppFacebook photo carousels in Social listening now keep showing their pictures after a refresh
  • OptimisationWebMade the Ignore action easier to read in social listening
  • FixAppRecord editor save-vs-export validation ruling (#2681)
  • FixAppImage edits now save the rest of your work if a venue logo is temporarily unavailable
  • FixApp + WebPlans now call social media Social everywhere instead of Instagram

Version 2026.08.29 · 29 August 2026

Improvements and fixes.

In this release

  • FixAppThe dashboard task tabs now read My to do, Grab work and Calendar.
  • FixApp + WebEmail and SMS sending limits now follow the channel targets you set, instead of a fixed default.
  • FixAppPip is less likely to mistake its own loudspeaker echo for an interruption
  • FixWebOctagon photo cut-outs now fill the frame with a slim colour surround
  • FixWebTapping “Dismiss all advice” now clears every settled suggestion from the social post panel
  • FixAppPip now waits a little longer for the weather provider, so slow forecast fetches answer with real numbers instead of saying it's not available.
  • FeatureAppChoose how Pip chats to you, from Just Pip to BFF, Roadman or Unhinged
  • FixAppOlder reels now start checking their sound when you first try to post them
  • FeatureAppPip's selected personality now carries into voice chats
  • FeatureAppNew venues now see Pip holding the app safely while their account is set up
  • FeatureApp + WebPip now suggests sending event emails before the event day
  • FixAppA finished reel can still be posted while a newer version is rendering
  • FixAppSelecting and moving overlapping items in the image editor now follows what is visibly on top
  • FixAppVenues still being set up now stay out of the in-app onboarding steps
  • FeatureAppYour plan now separates today's tasks, future work and older items into clear tabs
  • FeatureAppPlan items can now be removed after someone has claimed or started them
  • FeatureWebVenues can pause, resume and permanently stop their Meta adverts from Paid Ads
  • FixApp + WebFailed Facebook boosts now clear away the unfinished advert setup.
  • FixApp + WebBoost money is returned when Facebook refuses an advert inside an otherwise successful response
  • FixAppPip voice calls now play through the phone speaker from the moment they open
  • FixApp + WebBoosting now checks your Facebook Page is still connected before charging you
  • FixAppPip now gives a spoken fallback when the weather forecast is slow or unavailable
  • FeatureApp + WebPip can now save your monthly goal and carry straight on with the plan
  • FeatureAppReels made from video clips now have their spoken words checked automatically after rendering
  • FeatureApp + WebNear the end of the month, Pip now starts your plan with next month while keeping this month available
  • FixApp + WebVenues still being set up now stay linked to the people who own them
  • FeatureAppPip can now answer how a specific marketing channel performed
  • FeatureAppPip can now talk through this month's campaigns even when you have not chosen a goal yet
  • OptimisationAppPhoto shots now fade smoothly into and out of videos and other photos in reel previews
  • FeatureAppNew app versions now prepare the matching iPhone update automatically
  • FixAppEmails started from a plan can now be sent with the version you previewed
  • OptimisationAppSocial listening now keeps each post prominent and lists its comments in compact rows underneath
  • FeatureAppThe latest iPhone build is ready to install so recent updates can reach your phone
  • FixAppPlanned social channels now stay visible when you publish a finished video
  • FixAppContrast, Boost and Negative no longer wash a photo out to black or white in the reel editor
  • FixAppGeneral managers can now plan the month even when their account details are still loading
  • FixWebWhat Pip saw now warns you when the posts on screen are out of date
  • FixApp + WebWhat Pip saw now refreshes with the newest posts from followed brands, not just the most popular ones
  • FeatureAppColour effects now appear on video clips while you edit them
  • FixAppSettings now says when Pip could not check whether a newer app version is available
  • FixAppTransition timing now stays within the scenes it joins and explains when a shorter scene limits it
  • FeatureAppReel scenes now carry the original picture proportions ready for wider pans
  • OptimisationWebPrivacy policy text and tables now scale cleanly on small screens
  • FixAppPhoto scenes now make it clear which sound and speed controls do not apply
  • FixAppFixed the email editor so the text you're editing appears at the top of the sheet, above the font and style controls, and stays visible when the keyboard opens.

Version 2026.08.28 · 28 August 2026

Improvements and fixes.

In this release

  • FixAppPip's voice now plays through the iPhone loudspeaker at a clear conversational volume
  • FixAppScheduling several social channels now keeps going when one channel fails
  • FeatureAppChoose how Pip sounds in each venue from Settings
  • FeatureAppFirst-day chats now open in live voice and keep one clear voice button when you type
  • FeatureWebTerms and data deletion help are now easy to find from every page
  • FeatureAppChat with Pip now opens as a live conversation, with one tap to switch back to typing
  • FeatureAppPlanning the month with Pip now starts as a live voice conversation
  • FeatureAppManagers can assign unclaimed jobs to their team straight from the takeover
  • FeatureAppManagers now see team-focused prompts for planning and unclaimed jobs
  • FeatureAppPip's live voice chat connects again instead of showing an error.
  • FeatureAppYou can now have a live voice conversation with Pip from either Pip chat
  • FixAppReel previews now match exported videos for zoom and pan movements
  • FeatureAppVoice conversations with Pip now listen, reply and let you speak over an answer
  • FixApp + WebVenues whose location could not be confirmed now say so on the dashboard and in settings, with a link that fixes it
  • FixWebGoogle Business Profile links now confirm and save the venue's location
  • FeatureApp + WebNew venues now get a real location and a sensible local catchment automatically
  • FixAppPan left and Pan right now move clearly across the full picture

Version 2026.08.27 · 27 August 2026

Improvements and fixes.

In this release

  • OptimisationAppPhoto scenes now move smoothly when you play a reel preview
  • FixWebChoosing a Google Business Profile during setup now saves the venue's exact location
  • FixApp + WebChanging a venue address during setup now checks its location and warns you when it cannot be confirmed
  • FeatureWebNew and updated venue addresses now have their location checked automatically
  • OptimisationApp + WebZoom and reveal transitions now have a much clearer visual impact
  • FeatureWebPaid ads now show booking forecasts and only offer advert buttons your venue can use
  • FeatureAppPip now improves the email you already have without duplicating menu cards or booking links
  • FixApp + WebBoosting now refuses to start when a venue's location is missing instead of aiming at the wrong coordinate
  • FixAppThe position picker now shows when zoom limits how far a shot can move
  • FeatureAppPan shots can now zoom far enough to move right across the picture
  • FixAppPan effects now move clearly while keeping the picture safely inside the frame
  • FixAppDownloaded app updates now wait for you to tap Restart now
  • FeatureAppThe app can now check which iPhone build is ready to install
  • FeatureAppPhoto scenes can now be extended up to 30 seconds
  • FixAppPip now builds the plan you just agreed instead of bringing back unrelated saved events
  • FeatureApp + WebPip can now suggest a paid boost in chat, and nudges you toward SMS, email and boost during big events like bank holidays
  • OptimisationApp + WebPip responds faster when you continue the same conversation
  • FixAppPip's chat replies now use a 14-day calendar window so bank-holiday dates land on the right weekday

Version 2026.08.26 · 26 August 2026

Improvements and fixes.

In this release

  • FeatureAppPip now asks to use your microphone for conversations and can keep calls active when your phone locks
  • OptimisationApp + WebPip loads venue context once when answering a read-backed question, instead of loading it twice.
  • FeatureAppSpoken chats with Pip are saved so you can return to them later
  • FixAppPip keeps ordinary venue advice focused on the question instead of bringing up unrelated sport fixtures
  • FixAppRead-only MDI transcript lookup
  • FixAppPip now answers ordinary chat questions without trying to turn every reply into a proposal
  • FixAppPip now respects a venue's sport-free preference from the prompt, without a second model call
  • FixAppPip now decides for itself when you are asking for a week or month plan, instead of matching exact words
  • FeatureAppAI-assisted onboarding now checks your venue address on a map before it can go live
  • FeatureWebVenue addresses are now confirmed on a map search before setup and kept accurate in settings
  • FixApp + WebPip can now find the finished reel attached to a task, so the caption is written from the actual video
  • FixAppPip's month-planning turns now log exactly where their setup time goes, so slow turns can be fixed instead of aborting

Version 2026.08.25 · 25 August 2026

Improvements and fixes.

In this release

  • FixAppNearby places now show a clear search prompt when Pip cannot find any
  • FeatureApp + WebNew and closed venues no longer get a false location that can confuse nearby results
  • FixApp + WebVenues without a saved location no longer target boosts or review searches to the wrong place
  • FixAppBrand searches now work when a venue has no usable location saved
  • FeatureAppPip can check several things in sequence before answering your question

Version 2026.08.24 · 24 August 2026

Improvements and fixes.

In this release

  • FeatureWebAdmins can now find finished reels that are stuck and make them ready to post again
  • FixApp + WebFixed the issue where a finished reel could stay stuck in editing after its render completed.
  • FeatureWebHelp articles can now be made public when they are published, one at a time or in a batch
  • FixPip's plan suggestions now call social posts Social instead of Instagram
  • FixWebThe weekly plan now calls social media Social instead of Instagram
  • OptimisationAppCaption bars now stay centred around every word, even with spaced-out lettering
  • FixAppPip now explains why a social post check could not finish, while keeping your work safe
  • OptimisationAppThe close button on full-screen Pip messages now sits clearly below your phone's status bar
  • FixAppNotification setup now describes your alert choices without showing an incorrect total
  • FixAppPip now tells you how long to wait before trying a busy check again
  • FixAppPip keeps the checks that finished, even if one photo check times out
  • FixAppWhen Pip cannot finish the copy check you can carry on, as long as every photo is safe
  • OptimisationAppPast dates are greyed out and exact text send times are now easy to pick

Version 2026.08.23 · 23 August 2026

Improvements and fixes.

In this release

  • FixAppApply a particle effect to every scene and it keeps the length you set
  • FixApp + WebReel exports now tell you they are queued instead of looking stuck
  • OptimisationApp + WebReel exports finish sooner instead of waiting between progress checks
  • FixAppA slow copy check on one social channel no longer wipes the results for your other channels
  • FixAppTestFlight: Pip Social 1.0.13 build 8 submitted
  • FixApp + WebVideo exports now have enough time to finish when rendering takes longer than usual
  • FixAppThe reel editor now flags a broken scene before you export and points you straight to it
  • OptimisationAppReels still export after you trim a scene shorter, including scenes with text and stickers

Version 2026.08.22 · 22 August 2026

Improvements and fixes.

In this release

  • FixAppSettings can open again after the latest iPhone app is installed
  • FixApp + WebSending now stays safely held if Pip's check is not set up, instead of showing a server error
  • FixApp + WebPip now has enough time to check your message before sending
  • FixApp + WebEmail holds now say whether Pip could not run the check or show exactly what needs fixing
  • FixAppExport problems now name the scene to check, or say plainly when Pip cannot tell why
  • FixAppFinished reels now move into review instead of getting stuck before publishing
  • FixApp + WebThe video help pages now match the editor you actually see, including the four buttons for media, look, transition and length
  • FixAppTick an extra channel on a finished reel and Pip writes that channel its own caption, instead of copying another platform's words
  • FeatureAppA manager whose only venue is still being set up can now open and finish setting it up, instead of being told it does not exist
  • FixAppReopening a finished reel no longer turns it back into a draft, so you can still post it
  • FixApp + WebA venue you are still setting up now shows up when you sign in, instead of disappearing until it goes live
  • FixWebEvery release line now shows on the releases page, even if its date is missing
  • FixAppPip can map out a whole month without timing out
  • FixAppPip now suggests a smaller request when a long plan does not finish
  • FixAppYou can select and move items on the image editor canvas again

Version 2026.08.21 · 21 August 2026

Improvements and fixes.

In this release

  • FixAppThe dashboard now tells you when your weekly task plan could not be loaded instead of showing empty tabs
  • FixAppPip chat now opens for the venue you have selected
  • FixAppYour unfinished monthly plan is still there when you reopen the app
  • FeatureWebRelease history now shows the real date each update went live
  • FixAppVideo editor controls now open in pop-outs beside your shot, and every icon in the dock opens its panel
  • FixAppTrim your reel right on the timeline, without the preview jumping about
  • FixAppYour music and its volume stay exactly as you set them when you reopen a video
  • FixApp + WebFinished videos post exactly as you exported them, and a stuck one now sorts itself out
  • FixAppStill photos keep their timing when you replay a video, and the app no longer says a photo is missing when it is there
  • FixApp + WebBring photos in from your cloud storage straight into your media library
  • FixAppImage editor: gradients with two colours of your choosing, shapes that can hang off the edge, and it unsticks itself if a drag goes wrong
  • FeatureApp + WebA what's new page on the website, and the app now tells you when a newer version is ready
  • FeatureWebYou can now find what’s new in Pip Social from the website footer
  • FeatureWebToday’s latest improvements are now listed on the releases page
  • FeatureWebThe releases page now keeps itself up to date with the latest improvements

Version 2026.08.20 · 20 August 2026

Improvements and fixes.

In this release

  • FeatureAppYou can now set your background music volume on its own, separate from the rest of the sound.
  • FixAppBackground music plays at the right speed in your finished videos.
  • FixAppFinished reels can be posted again and reused for the same venue instead of getting stuck.
  • FixAppIf a video is too big to upload, you now get a clear message saying why.
  • FixAppYour saved clips stay where they should in My Videos after an update.
  • FixApp + WebThe Signature frame has a smarter look, with a rounded warm gold border and a neater second line.
  • OptimisationWebSetting up a venue is easier: search for it by name and save your brand voice answers yourself.
  • OptimisationWebSetup is easier to move around, and it only counts as finished once your venue is live.

Version 2026.08.19 · 19 August 2026

Improvements and fixes.

In this release

  • OptimisationAppThe video preview in the editor now plays smoothly on your phone, with all eight scene transitions shown as they will really look
  • FixAppVideos show an honest queued message while they are being made, and if one cannot be made the app names the scene causing it; trimming a scene no longer breaks the finished video
  • OptimisationAppSaving in the photo editor no longer sticks on a spinner, and the colour and see-through controls are easier to use
  • FixAppA notification the app has not seen before no longer crashes it
  • FixAppYour plan is more honest: finished and skipped jobs drop off the calendar, your week updates when you remove something, and the app says when it could not load your tasks rather than telling you there are none
  • FeatureWebNew Today, Future and Archive tabs on the Plan page so you can see what is coming and what is done
  • FixApp + WebSet how often your customers can be messaged, and if a send is held back you are told why and by which rule
  • FixApp + WebPip scores your photos, gives you a nudge when a shot is weak, and picks your best picture for emails

Version 2026.08.18 · 18 August 2026

Improvements and fixes.

In this release

  • FeatureAppNew home screen with My to do, Grab work and Calendar tabs
  • FixAppThe image editor picks the right thing every time, and Save always works and closes the editor
  • FeatureAppNew cut-out shapes, gradient colours and a smooth slider for see-through levels
  • FixAppPip warns you straight away if a reel is too long, and tells you when your video is ready
  • FixApp + WebComments now line up with the right post, so you can see who said what
  • FixApp + WebJobs now say Social instead of naming one site, and Pip's suggestions all give you something to do
  • FixAppTap Start now on an email in your plan to go straight into writing it, with the topic and picture already there
  • FixWebYour plan now shows who is doing each job, and you can filter it by person

Version 2026.08.17 · 17 August 2026

Improvements and fixes.

In this release

  • FixApp + WebWhile Pip is thinking, it now tells you what it is working on, matched to the screen you are on.
  • FixWebYou can apply all of Pip's suggested fixes, or clear all its advice, in one tap.
  • FixApp + WebJobs nobody has picked up are brought to the front so they do not get forgotten.
  • FixApp + WebA friendly nudge into the Academy when there is something worth learning.
  • FixApp + WebSignature videos now have a warm gold banner behind the captions.
  • FixAppApplying Pip's fix to a post now works first time, with no second check needed.
  • OptimisationApp + WebA clearer message when a video cannot be played.

Version 2026.08.16 · 16 August 2026

Improvements and fixes.

In this release

  • FixApp + WebVideos from posts you do not own now play inside the app instead of sending you off elsewhere.
  • FeatureApp + WebA new Signature frame, with a handwriting style, for your videos.
  • FeatureApp + WebPip checks your social post before you publish it, and its suggested fix now settles in one go — the same for text messages, which no longer stop you over a bit of advice.
  • FixApp + WebWhat Pip Saw and social listening keep themselves up to date, so there are no Scan or Refresh buttons left to press.
  • FixApp + WebA gentle nudge in the app and the portal reminds you to plan the month ahead.
  • FixApp + WebTasks now show who is looking after them, and you can take one on or pass it to someone else.
  • FixWebMore variety in the little messages Pip shows while it is thinking.

Version 2026.08.15 · 15 August 2026

Improvements and fixes.

In this release

  • FixAppAn on-screen coach while you film, showing you how to frame the shot
  • FixApp + WebThe Academy stays open even when your progress has not been saved yet

Version 2026.08.14 · 14 August 2026

Improvements and fixes.

In this release

  • FeatureAppYou can now edit emails properly on your phone, with the same tools as the web portal.
  • FixApp + WebSend yourself a test email before the real one goes out.
  • FeatureApp + WebAsk Pip for help with the app in chat, and it will pass you to a real person if it can't answer.
  • FixAppHelp now shows short answers first, so you don't have to wade through long guides.
  • FixAppA slow email preview now tells you it is loading instead of looking stuck.
  • FixApp + WebConnecting your Facebook Page now finishes properly first time.
  • FixAppPip's text message reviews no longer come back far too long.

Version 2026.08.13 · 13 August 2026

Improvements and fixes.

In this release

  • FeatureApp + WebA fresh new Pip Social look across the app and the portal
  • FixApp + WebA proper Help centre with articles you can read and search, right where you need them
  • FixAppAdd layers to your photos, slide them around to get the framing right, and tap to pick the one you want to edit
  • FixApp + WebText message posts read back correctly, sit properly on your screen, and go out at the exact time you choose
  • FixApp + WebPutting an email together works reliably again from start to finish
  • FixApp + WebWhat Pip Saw now sticks to the last seven days, so it is always current
  • FixAppPut your own sign-off card on the end of your videos
  • FixApp + WebThe wording you write for Facebook stays exactly as you wrote it

Version 2026.08.12 · 12 August 2026

Improvements and fixes.

In this release

  • FixAppMaking a video is more dependable: exports finish, big videos save properly, and you get honest progress instead of a false failure
  • FixAppAdd a sign-off end card to a video with one tap from the filmstrip
  • FixAppWhat Pip Saw plays again and its buttons work
  • FeatureAppWhen you add a new layer, its controls scroll into view for you
  • FixAppNotifications now explain honestly what they will send and show whether your phone is set up for them
  • FixWebMessage support and read the replies in your venue page
  • FixWebSign up for Pip yourself on the website, with a proper card step and your first payment date shown up front

Version 2026.08.11 · 11 August 2026

Improvements and fixes.

In this release

  • FeatureApp + WebA new help centre with over 130 short how-to articles.
  • FeatureWebYou can now sign yourself up for Pip Social online.
  • OptimisationApp + WebScan now finishes a lot faster.
  • FixApp + WebComments are now grouped under the post they were left on.
  • FixApp + WebYour emails now look right for people reading them in Outlook.
  • FixApp + WebWhat Pip Saw stays on screen instead of going blank when a check finds nothing new.
  • FixApp + WebA scheduled post no longer stops quietly when a channel is set up wrong.

Version 2026.08.10 · 10 August 2026

Improvements and fixes.

In this release

  • FixAppTapping something in the video editor now picks the layer you meant, not the frame behind it.
  • FixAppA finished reel no longer slips back to unfinished when it saves on its own.
  • FixAppVideos finish making themselves reliably again.

Version 2026.08.09 · 9 August 2026

Improvements and fixes.

In this release

  • FixApp + WebYour own brand fonts now show up in finished videos and images
  • FeatureApp + WebNew food and match-day email designs
  • FixApp + WebEmails keep their pictures and branding every time you save
  • FixAppChoosing a downloaded font no longer crashes the app
  • FixAppYou see a still from your video while the editor opens, instead of a blank screen
  • FixAppA finished reel now hands over to the post screen properly
  • OptimisationAppEmail suggestions come up faster

Version 2026.08.08 · 8 August 2026

Improvements and fixes.

In this release

  • FeatureApp + WebYou can now wave away any Pip suggestion you don't fancy, and pick and choose which email tips to use.
  • FeatureApp + WebNew reports show you how each email and each post actually performed.
  • FixAppThe video preview now matches the finished video, including effects, filters, sparkles and any layers you brought back.
  • FixAppThe video editor controls now do exactly what they say, with no half-finished changes.
  • FixAppFinished videos are posted through the same sharing steps as everything else, so posting is more reliable.
  • FixApp + WebPip has learned your venue's character and which sports matter to your regulars.
  • FeatureWebHead office can now see how each team is getting on and the true billing picture.

Version 2026.08.07 · 7 August 2026

Improvements and fixes.

In this release

  • FixAppThe video editor opens without crashing, and dragging through your video is smooth again
  • FixAppVideo previews play properly and show a still of each scene while they load, so you are never staring at a black screen
  • FixAppIf a preview cannot play, the app tells you what went wrong instead of just stopping
  • FixAppPip's chat stays where it is and keeps going while it thinks, instead of freezing or losing your place
  • OptimisationAppPip chat and your Insights load noticeably faster
  • FixAppPush notifications now reach your phone reliably

Version 2026.08.06 · 6 August 2026

Improvements and fixes.

In this release

  • FixAppThe video editor now shows exactly what your finished video will look like
  • FixAppFixed the image editor so tapping and dragging works again
  • FixAppStart a post by making something first, the way it was meant to work
  • FixAppThe What Pip Saw row stays still instead of jumping about
  • FeatureAppNew email and text message areas in the app
  • FixAppConnect your Facebook Page and see everything you have posted from your phone
  • FixApp + WebVideos from Facebook posts now pull in properly, whatever shape the post is

Version 2026.08.05 · 5 August 2026

Improvements and fixes.

In this release

  • FeatureAppEight new reel styles, with fresh new effects to go with them.
  • FixApp + WebYour videos now use your checked pub details, so names, times and facts are right.
  • FixApp + WebWhat Pip Saw is now built around the comments people leave on your posts.
  • FixApp + WebYou can boost any post from your history from start to finish, and see everything you have boosted before.
  • FixAppSay yes to Pip's plan and every dated idea drops straight into your calendar in one go.
  • FixAppYour email and text message activity now shows in the app.
  • FixApp + WebEmail drafts are saved for you, and you can cancel a send you have already scheduled.
  • FixApp + WebPip keeps every UK football and rugby fixture for the next month, so nothing gets missed.

Version 2026.08.04 · 4 August 2026

Improvements and fixes.

In this release

  • FixAppThe video editor has stopped closing the app — sliders, taps and larger text sizes no longer crash it, and Pip chat opens and closes safely.
  • FixAppEvery video you export is kept on its own shelf, ready to post, and you can name it as you export or rename it later.
  • FixAppCaptions are now made for your reel and shown on the video while you edit.
  • FixApp + WebYour phone can finally buzz — alerts are actually sent, never in the middle of the night, plus a twice-weekly nudge when Pip has spotted something.
  • FixApp + WebYou can move your own photo around and change its size.
  • FixApp + WebFacebook videos and reels now play properly, and your dashboard shows every post from the brands you follow, not just the first few.
  • FixAppSave a post from a brand you follow, and Pip tells you what its numbers actually mean.
  • FixApp + WebAn idea you say yes to now lands in your calendar, stays on screen, and cannot be added twice.

Version 2026.08.03 · 3 August 2026

Improvements and fixes.

In this release

  • FixAppEight video templates, each now a proper design you can start from
  • FixApp + WebSixteen ready-made email designs, with a real preview before you pick one
  • FixApp + WebA starting gallery of social images so you never begin with a blank post
  • FixAppAdd licensed stickers to your photos and videos
  • FixAppPhoto editor controls now do what they say, and it no longer sticks part way through an edit
  • FixApp + WebTikTok posts now play properly, and videos from brands you follow play too
  • FixApp + WebIf a photo or video stops a post going out, you are told which one and why
  • FixApp + WebYour Academy progress is saved to your own account and follows you between devices

Version 2026.08.02 · 2 August 2026

Improvements and fixes.

In this release

  • OptimisationApp + WebPip has moved to a new and smarter brain, so answers and drafts come out better.
  • FixWebAnything you delete from your calendar now stays deleted.

Version 2026.08.01 · 1 August 2026

Improvements and fixes.

In this release

  • FixAppPip answers again instead of leaving you waiting on a spinner
  • FeatureApp + WebNew calendar controls so you can see and change what's coming up at your venue
  • OptimisationApp + WebPip now builds campaigns around your venue's real details, so the ideas fit your pub
  • FixApp + WebPip knows which editing tools it can really use, so what it suggests is something you can actually make
  • FixApp + WebThe goals you set for your venue now stick, and Pip keeps working towards them
  • FixApp + WebSee which social accounts are connected right from the app, and the portal makes clear which settings are yours to change

Version 2026.07.31 · 31 July 2026

Improvements and fixes.

In this release

  • FeatureApp + WebPause, change or stop a live advert without losing it
  • FixApp + WebBoost ideas now use what is really happening at your venue
  • FixApp + WebEvery boost now shows you plainly what it is for, what the button says and what it costs
  • FixApp + WebPosts are now written to suit each social site rather than one post for all
  • FixAppIf posting stops halfway, you can pick it back up instead of starting again
  • FixAppPip only tells you a post went out when it really did
  • FeatureApp + WebAsk Pip to reword a review reply in a different style
  • FixWebThe paid adverts page now refreshes itself properly

Version 2026.07.30 · 30 July 2026

Improvements and fixes.

In this release

  • FixApp + WebYour Google reviews now come into Pip, and what Pip finds in them is laid out clearly.
  • FixAppPip starts a chat already knowing about your pub, leads the conversation, and tells you straight when it is not sure about something.
  • FixAppYou can watch Pip thinking in the chat, so you know it is working.
  • FeatureAppAsk Pip for a plan and it comes back with the whole set of ideas in one go.
  • FixApp + WebPip now points it out when something it has found does not match what you told it.
  • FixAppThe video editor keeps the parts of your video in the right order.
  • FixApp + WebIf something goes wrong while making a reel, you get a usable result instead of a dead end.
  • FixWebYour numbers show up again on the insights page in the venue portal.

Version 2026.07.29 · 29 July 2026

Improvements and fixes.

In this release

  • FixAppThe video editor is fixed — controls that did nothing now work, scenes look like the finished video, and exporting works again.
  • FixAppPip's check on your emails no longer fails partway through.
  • FixApp + WebPip now uses the same known facts about your venue wherever you talk to it.
  • FixAppYou can see what Pip is working on while it thinks.

Version 2026.07.28 · 28 July 2026

Improvements and fixes.

In this release

  • OptimisationAppWriting emails on your phone is easier: one tap to edit any bit, and it looks the same as on the web
  • FeatureApp + WebPip can now write every part of an email for you
  • FixApp + WebPosts get a quick quality check and a score before they go out
  • OptimisationApp + WebYou can see straight away that Pip is working, instead of waiting at a blank screen
  • FixApp + WebEmail details and who it goes to now stay in step while you edit

Version 2026.07.27 · 27 July 2026

Improvements and fixes.

In this release

  • FeatureApp + WebPip can now write you a whole email, start to finish.
  • FixApp + WebEmail blocks fill themselves in with your venue's own details.
  • FeatureApp + WebNew controls for the top of your email, so you can set the header and the main picture.
  • FixApp + WebThe email you see while building is now the same as the one that gets sent.
  • FixApp + WebCarousels can mix photos and videos in one post.
  • OptimisationAppThe stock clip picker loads more clips as you scroll instead of stopping at the first few.

Version 2026.07.26 · 26 July 2026

Improvements and fixes.

In this release

  • FixApp + WebThe inspiration feed is back to its best: brands you follow open properly and there are fresh ideas to scroll through
  • FixApp + WebWhat Pip Saw is up to date again with what's going on around you
  • FixApp + WebPip's email suggestions now finish properly, and the wording it offers actually swaps in when you accept it
  • FixAppThe camera opens and closes reliably, so you can get straight back to filming
  • FixAppThe video editor works again on more phones
  • FixAppSet how much you want to spend on a boost with a simple slider
  • OptimisationAppPicking the shape of your picture is quicker and takes up less of the screen
  • FixWebOur website now shows real screens from the app, and demo bookings only offer times we can actually make

Version 2026.07.25 · 25 July 2026

Improvements and fixes.

In this release

  • FeatureAppMake videos on your phone with the new video studio
  • FeatureAppPreview your reel full screen before you share it
  • OptimisationAppPip Spotted cards look sharper, with photos and video filling the whole card
  • FixAppFixed screens in the app that would not scroll properly
  • FixWebSocial posts in your venue page now show and play their full photos and video
  • FixApp + WebA little Pip animation now shows you when Pip is busy thinking
  • OptimisationWebNew Pip website with clearer pricing, real app screens and a form to book a demo or sign your venue up

Version 2026.07.24 · 24 July 2026

Improvements and fixes.

In this release

  • FixAppFinished videos are now saved on your phone under My Videos, so you can play them again or open them up and change them.
  • OptimisationAppYou can now see your transitions and hear your music playing while you edit, instead of waiting for the finished video.
  • FixAppThe text editor for reels now floats over your video, effects move as you pick them, and there is a clear button to close it.
  • FixAppRecord video is back in the post builders, and videos you pick from your camera roll now import properly every time.
  • FixAppLists scroll wherever you put your finger, not just at the very edge of the screen.
  • FixApp + WebPip now plans one social post and sends it to your Facebook, Instagram and TikTok together.
  • FeatureApp + WebOnce a post is live, Pip can offer to put money behind it, and only ever spends what is left in your budget.
  • FeatureAppScan now tells you plainly what went wrong, and waits a moment and tries again instead of just failing.

Version 2026.07.23 · 23 July 2026

Improvements and fixes.

In this release

  • OptimisationApp + WebSetting up a venue is much quicker — Pip looks up your venue details for you, so there is far less to type in.
  • FixApp + WebReviews from TripAdvisor and OpenTable now appear alongside your other mentions, together with your Instagram comments.
  • FeatureApp + WebYou can edit and copy a reply before you send it, and check for new mentions whenever you want.
  • FeatureApp + WebPlan a whole month in one go — set your goals, change any campaign you like, and say yes to the lot with one tap.
  • FeatureAppNew video templates to start from, with text and overlays you can change right on the video.
  • FeatureAppPhotos can now be used in a video scene, and you can drag frames to the size you want.
  • FixAppA clip you record now plays back when you review it, forms no longer hide behind the keyboard, and you can see how your reel export is getting on.
  • FixApp + WebText messages now go only to the audience you picked.

Version 2026.07.22 · 22 July 2026

Improvements and fixes.

In this release

  • FeatureAppBuild a reel by hand: pick your own clips and put them in the order you want
  • FixAppReels now play straight away in preview, and finished videos save properly
  • FeatureApp + WebPlan a whole month of posts in one go
  • FixApp + WebSee the real adverts other venues are running, for ideas
  • FixApp + WebSee what people are saying about your venue and the brands you follow
  • FixApp + WebTexts to your customers now use your own venue's wording
  • FixApp + WebPhotos and videos stay attached to your posts everywhere you look at them

Version 2026.07.21 · 21 July 2026

Improvements and fixes.

In this release

  • OptimisationApp + WebPip's review of your posts is much shorter and to the point, and every change it suggests can be applied with one tap.
  • FixAppVoice notes now turn into text properly, and if one can't be used you get a plain message saying so.
  • FixApp + WebText message drafts get the same careful checking as your emails, with a clear reason when one can't be sent.
  • FixApp + WebYour emails are checked while you build them instead of at the moment you press send.
  • FixAppThe email preview on your phone is now exactly what your customers will get.

Version 2026.07.20 · 20 July 2026

Improvements and fixes.

In this release

  • FixApp + WebPip's chat no longer gets stuck going round in circles, and if a voice message fails it now says so instead of pretending all is well
  • FixAppThe email preview on your phone now shows exactly what your customers will receive
  • OptimisationApp + WebYour pictures now fill the space properly instead of being cut off or squashed