Read your email campaign report
Separate accepted work from recorded delivery, opens and clicks.
Open the campaign report Open the email campaign's report from the work or results area available in the app.
Check the status first A scheduled campaign is waiting for its send time. Accepted or queued work still needs delivery processing. Read the reported state before interpreting the figures.
Read the recorded results Delivery, opens and clicks describe different activity. Use the definitions shown in the report and compare like-for-like campaigns, rather than treating every contact as a reader.
Understand missing results No delivery activity recorded means no activity has been recorded for that report yet. An unavailable or failed report is different; use its retry control rather than treating it as zero.
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